Skip to content
Home / Sectors / Professional services

Professional services

Workflow, billing and reporting for firms that sell their people's time.

When the product is your people's time, the systems that matter are the ones that capture it, bill it and prove it. Add client confidentiality and a partner who travels, and the requirements are specific. We build and run IT for firms in that shape.

What makes this sector different

  • Client confidentiality is contractual, so access control is not optional.
  • Unbilled time is lost revenue, and it is lost at the point of capture.
  • Partners and consultants work from anywhere, on their own devices as often as not.

What we build and run

  • Matter, project and engagement workflows with time capture built in
  • Billing, WIP and realisation reporting that partners actually read
  • Secure client portals and document sharing with an access log
  • Managed IT and AMC: endpoints, identity, backup and a service desk
Firms like these rarely need more software. They need the four systems they already have to behave like one.

How a cycle runs here

Every engagement is a fixed twenty-eight day cycle, scoped and costed before it starts. For Professional services that usually means the first cycle is spent establishing what is actually true — the systems, the data and the obligations — before anything is rebuilt.

01 – 04

Discover

We sit with the people doing the work. Systems audited, constraints written down, success measured in something you can count.

05 – 09

Blueprint

The shape of the solution, costed and sequenced. What we build, what we buy, what we leave alone — and why.

10 – 19

Build

Working software every few days, in your environment, reviewed by your people. No black box, no big reveal.

20 – 24

Integrate

The unglamorous part: connecting to what exists, migrating data, making the edge cases behave.

25 – 28

Go live

Released, documented and handed to a team that can run it. Then you decide whether there is a next cycle.

Day 01 starts here

Does this sound like your business?

Tell us what is not working. We reply within 24 hours with a first read and an honest view on whether we are the right people for it.